Deactivating Users Accounts

Modified on Thu, Nov 21 at 9:44 AM

Maintain the security of sensitive information and keep your user list current by deactivating a user's account upon their departure from the organization.


Owners or admins can navigate to the workspace name in the top navigation then "Workspace Settings."



Click on "Workspace users."



Hover over the user, then click on the ellipsis menu and select "Deactivate."



 A popup will be presented to confirm the action.



The user's status will be updated to reflect the deactivated status.



⚠️ Workspace owners cannot be deactivated. Administrators and managers who are deactivated will be automatically downgraded to the "user" type.



  1. Naivgate to "Manage team" or right-click on the workspace name in the top navigation then "Settings."
  2. Hover over the user's name and click "Deactivate user."
  3. A popup will be presented to confirm the action and the user's status will be updated.
  1. Within a project click on "Manage Team."
  2. Click on the ellipsis menu on the right side of the user then "Deactivate user."
  3. A popup will be presented to confirm the action and the user's status will be updated.

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