Tag a User

Modified on Thu, Nov 28 at 8:09 AM

  • FREE
  • STARTER
  • BUSINESS

Tagging a user in a message specifically addresses the message to them, singling it out for their attention. This is accomplished by placing an "@" symbol before their username. Once tagged, the user will receive a notification about the message. Other users in the department or group discussion will also see the message, but will not receive a notification. 


Open up the message screen selecting a department or by clicking on either the user’s name in the left side panel. Click in the Enter message here... field.



Enter “@” into the dialog box, and a list of users appears, allowing you to scroll through and select the person you wish to tag. Alternatively, continue typing the user's name and click enter/return to select.



Once the user is selected, compose your message.



Send your message and the tagged user receives a notification if enabled.



  1. Open up the message screen by selecting a department or clicking on the user’s name in the left side panel. Click in the type text here... field.
  2. Enter “@” into the dialog box, and a list of users appears, allowing you to scroll through and select the person you wish to tag. Alternatively, continue typing the user's name and click enter/return to select.
  3. Once the user is selected, compose your message.
  4. Send your message and the tagged user receives a notification if enabled.
  1. Open up the message screen by selecting a department or clicking on the user’s name in the left side panel. Click into the type text here... field.
  2. Enter “@” into the dialog box, and a list of users appears, allowing you to scroll through and select the person you wish to tag. Alternatively, continue typing the user's name and click enter/return to select.
  3. Once the user is selected, compose your message.
  4. Send your message and the tagged user receives a notification if enabled.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article